Aug. 27, 2019

Melanie Penna on Worklfows, Problem Solving and Strategy

Melanie Penna on Worklfows, Problem Solving and Strategy

Melanie Penna on identifying issues in our workflows, problem-solving and change strategy.


Melanie Penna is the head of CX Integration at Comcast. In this conversation we talk about setting up an organization that is able to support changes, identifying known issues or gaps in your processes.

Mentioned in this episode: